STUDIO ETIQUETTE

Please arrive at least 5 minutes early. This allows time for a prompt start and time to settle into the space before you begin your movement rituel.

What to Bring: A water bottle and small towel, especially for strength classes.

Grip Socks: These are mandatory for ALL Ritual Movement classes. If you forget yours, you can purchase a pair in the studio for $25.

Equipment: All mats and equipment are provided for your use.

Injuries/Pregnancy: Please inform your instructor of any injuries or if you are pregnant before the class begins.

Late Arrivals: For your safety, all classes begin with a warm-up. Rituel Movement takes no responsibility for any injuries that might occur due to being late and insufficiently warmed up. For the enjoyment of all participants, please ensure you allow enough time to park and get settled on the mat before class begins.

Mobile Phones: As a courtesy to others, please keep your mobile phone switched off or on silent and stored in the locker area during the class. Please only attend to your phone after the class is finished. Smart watches must be turned to silent mode.

No shows: we understand that life can happen and plans can change, but as our classes are limited in size and in high demand, if you are unable to attend, please late cancel with as much notice as possible so that someone on the waitlist may attend instead. Late cancellation and no-show fees apply for members and visits forfeited for pack holders.

Your Questions, Answered

  •  Rituel Movement is a considered movement studio rooted in the discipline of classical Pilates, elevated through a modern lens on functional movement. We approach Pilates as a complete system — one that builds strength, precision and resilience so that the body doesn’t just move well in the studio, but in all areas of your daily life. Our studio offers reformer, mat and studio equipment classes, alongside performance-driven Strength formats, underpinned by the ethos that movement is a daily rituel to balance the mind and build longevity in the body.

  • All of our class styles can be found on our website under Class Styles

  • You can book a class, studio experience and private appointments via our website by clicking on Book a Class at the top, and bottom, of our website. Alternatively you can book via your Momence app.

  • For all memberships and class packs, head to our Memberships & Packs page for more details and to sign up.

    We offer a variety of memberships to suit your schedule. Class packs are available for group classes as well as studio.

    You can also sign up via the Momence app.

  • Yes, head to our membership page or your Momence app to purchase a voucher. The vouchers are available in amounts to use in a single class, for The Rituel Welcome Pass (for new clients only), as well as 5, 10 or 20 group class packs.

    Vouchers are valid for 12 months from date of purchase. They can’t be redeemed for cash.

  • We recommend 3 classes per week to see the results. This can also include strength and studio. All bodies are different, so progress can look different for each of us. Regardless though, consistency is the key to achieving your goals.

  • If you are injured we recommend that you are assessed by an allied health professional first. Acute management and rehabilitation of the injury is to be managed by them. Once cleared by your allied health professional you can return to studio or group classes.

    We are happy to apply handover notes from allied health professionals in our Studio classes. Please advise us of any other medical conditions and medications. Your private information is stored securely. For more details on our privacy policy and how your data is collected and stored, click here.

  • Pilates is safe during pregnancy with some modifications. We encourage clients to book a private appointment prior to starting any group classes with with us, especially if joining the studio mid way into their pregnancy.

  • You must be cleared by your OB or GP in order to start exercising again. This can vary depending on your individual situation but generally speaking a minimum of 6 weeks post birth if there are no complications.

    We also strongly recommend a women’s health physio check post birth, and prior to joining classes, to examine pelvic floor and diastasis recti.

    Once cleared, we recommend starting with our studio sessions or Baby & Me classes. From there, you can join the other group classes.

  • At Rituel Movement, this is assessed case by case, and often by referral only. We recommend after having a private appointment with one of our instructors before starting your movement rituel with us.

    We have clients as young as 15 attending classes, but all minors must be accompanied by an adult when in class. For anyone under 18 years of age, parents and guardians must complete and sign the waiver.

  • Our Privacy Policy can be found here along with details on how we collect and store your data. Our terms and conditions for our website use are here

    If you have any questions or concerns you can email us directly at hello@rituelmovement.com

MEMBERSHIPS & ACCOUNTS

  • Follow the link Memberships & Packs on our website, or via the Momence app, to sign up for memberships and class packs. Most memberships are auto-renewing so your card will be charged weekly unless you have a class pack or are on The Flexible Rituel memebership, which is month to month class packs. Full details can be found in the link.

    Your payment details are in your Momence app, please ensure they are up to date to ensure your membership continues.

  • Yes you can pause your membership by contacting us directly via email at hello@rituelmovement.com at least 14 days prior to your next billing cycle. Please include all the necessary details including the dates. You will be informed via email once the pause has been processed.

    We can only pause your membership for 2 weeks within a one year period.

  • You can cancel your membership by contacting us directly via email at hello@rituelmovement.com at least 14 days prior to your next billing cycle.

    As memberships are paid for in advance, no refunds can be provided for late notice however you can use our services until the cancellation date. No exceptions can be made, so we thank you for your support and understanding.

  • You must give us at least 14 days written notice prior to your next billing cycle if you wish to cancel in order to avoid any unnecessary payments.

    Memberships are paid for in advance so while we don’t offer refunds, you are able to use our services until the cancellation date.

    Please email us directly at hello@rituelmovement.com if you wish to cancel your membership

  • First check your bank balance and ensure card details are up to date in your Momence profile. Momence will automatically retry in 3 days time. If that fails, it will try again in another 3 days. If those payments also fail, your membership will be suspended. Please reach out to us at hello@rituelmovement.com if you have any issues.

  • You can log into your account with Momence, all details can be updated there. Any issues, you can email hello@rituelmovement.com and we will be happy to assist.